Discount Tiers
Discount Tiers let you define discount ranges, approval groups, and priority rules for controlled pricing across your organization.
How it works
Each tier sets a discount range (min% to max%) and assigns an approval group. When a team member requests a discount, the system checks which tier the amount falls into and automatically routes the request to the corresponding group.
A few rules govern how tiers are applied:
Priority determines which tier is used when ranges overlap - lower numbers mean higher priority (Priority 1 overrides Priority 2)
Overlapping ranges are allowed; use priority to control which tier takes precedence
SKUs can override tier matching to always route to a specific approval group, regardless of the discount amount
How to create a Discount Tier
Step 1: Open Discount Tiers
Go to Settings
Enable Price Control and click Configure Price Control
Select the Discount Tiers tab
Click + Add Tier
Step 2: Fill in the tier details
Tier Name - a descriptive name for this tier (e.g., Standard Discount, High-Value Approval)
Description - optional notes on when this tier applies
Min Discount % and Max Discount % - the discount range this tier covers
Approval Group -the group responsible for reviewing and approving requests within this range
Priority - lower numbers take precedence when ranges overlap
Step 3: Create the tier
Click Create Tier to save.
Discount requests are routed to the correct approval group automatically based on the range they fall within
If a SKU has a specific approval group assigned, it overrides the tier matching entirely
You can edit or delete existing tiers at any time from the Discount Tiers list
Related guide pages
Original Outline page: https://wiki.alano.ai/s/alano-user-guideline/doc/discount-tiers-vEke3ufdet