# Decision Makers Finder

Find Decision Makers helps you identify key decision-makers or relevant contacts within a specific customer account.

This feature allows you to discover new contacts or surface existing ones directly inside a customer profile—without leaving Alano.

## How Find Decision Makers works

Find Decision Makers uses AI to search for contacts that match specific functional roles within a company.

You can search by category, such as:

Finance

Sales

Marketing

Operations

Product

Services

Manufacturing

Research

Tech

Executive

You can also optionally filter by country.

## Step 1: Open a customer profile

Go to Customers

Select the customer profile you want to work with

## Step 2: Navigate to Contacts

In the customer profile, locate the top navigation bar

Click Contacts

## Step 3: Start finding decision makers

Click Find Decision Makers

Select a category that matches the type of decision maker you’re looking for
(e.g. Marketing, Finance, Executive, etc.)

If no category is selected, Alano will search for executive-level contacts by default.

## Step 4: (Optional) Add a country filter

If needed, enter a country to narrow down results
(e.g. Singapore, United States)

Then click Search.

## Step 5: Review search results

After searching, results will be grouped into:

New contacts – contacts not yet in your CRM

Already in CRM – contacts that already exist in Alano

You can:

View basic details

Expand profiles to see more information

Identify which contacts are new vs existing

## Step 6: Add selected contacts

Select one or more contacts from the results

Click Add contacts

Selected contacts will be added directly to the customer’s contact list.

## Summary

Find key decision-makers inside a customer account

Search by functional role and country

Identify new vs existing contacts

Add contacts directly into the customer profile

Original Outline page: https://wiki.alano.ai/s/alano-user-guideline/doc/decision-makers-finder-ZgJW7ctWpY

## Related guide pages

- [Alano User Guideline](https://alano.ai/docs/)
- [Customization](https://alano.ai/docs/customization-8ddSaxvPIY)
- [Welcome to Alano](https://alano.ai/docs/welcome-to-alano-1dTWipd7yW)
- [Features](https://alano.ai/docs/features-TcyTIG1kHe)
- [Contacts/Customers](https://alano.ai/docs/contactscustomers-LZZkPk05en)
- [Contact Profile Enrichment](https://alano.ai/docs/contact-profile-enrichment-WlJ7RZ8VGF)
- [AI Scoring & Ranking](https://alano.ai/docs/ai-scoring-ranking-lhqfDwk9aW)
- [Smart AI Input](https://alano.ai/docs/smart-ai-input-AavFvE2QOa)
- [Name Card Scan](https://alano.ai/docs/name-card-scan-oVGSGAMxZN)
- [Alatasks](https://alano.ai/docs/alatasks-rfB2f4M6Ho)
- [Deals](https://alano.ai/docs/deals-glGb1Ojq9n)
- [Custom Objects](https://alano.ai/docs/custom-objects-vKkregeoYs)
- [Alanotes](https://alano.ai/docs/alanotes-qFBrxuMSQa)
- [Resources](https://alano.ai/docs/resources-C4DgheeRju)
- [Intelligence](https://alano.ai/docs/intelligence-C27rBzbm0P)
- [Settings](https://alano.ai/docs/settings-WGYKnuS6lc)
- [Alano AI Chatbot](https://alano.ai/docs/alano-ai-chatbot-V1d6NJepW1)

Last generated: 2026-06-30